Privacy Policy Privacy Policy

As the owner and operator of (referred to as “the Site”), IVF Media respects and takes seriously your right to privacy whenever you use the Site. In order to safeguard your personal information and to protect its confidentiality we have put in place the following Privacy policies.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it before using this site. By proceeding to use the Site, you confirm that you have read the Privacy Policy and agree to be bound by its terms. prohibits the use of the Site or the submission of personal information to anyone aged 18 or under.

Collection and Use of Information


Contacting Provider Clinics or Providers via the Site:

Should you wish to arrange a consultation with a dental clinic, a healthcare provider, or other party listed on the Site (a “Provider”), you will be asked to provide your name, contact details (including address, email and telephone number), along with other relevant medical information so that our registered Providers can decide whether they wish to offer medical services to you. You may use an alias if you wish to remain anonymous. With your consent, you explicitly agree that we may make available any such personal details that we hold on file to any Provider we have chosen for you.

Registered Users:

To take full advantage of the Site you need to set up an account and become a registered user. You are required to provide your personal details, including your name, address, phone number, and valid email address, along with certain other personal information. Once you have set up an account you can personalise your profile and post reviews of Providers. By setting up an account you acknowledge and agree that the information which is publicly available on your profile, including your user name, reviews and comments, enters the public domain and may used by third parties. We accept no liability towards you regarding information which you have disclosed publicly.

You also explicitly authorise the processing, transfer and disclosure of your personal information, held by us, to Providers who may be based in non-European Union countries where data protection or privacy legislation may not be as stringent.

We use your personal information to better identify your needs as a patient and to match you with a suitable Provider. We deliver the relevant information to Providers in order to facilitate consultations. In order to keep you up to date with the progress of your consultation with a Provider, and other relevant matters and services, we may also occasionally contact you by email or telephone. You consent to us contacting you in this regard. We may use the information you make available to us to send you details of promotions or offers. If you do not wish us to contact you for marketing purposes, you may “unsubscribe” by following the links included in email communications sent by us. We will not disclose or sell your personal information to any third parties for marketing purposes without your consent.

You also acknowledge and agree that, in order to conform to any requirements of law, or to comply with any legal process, as well as to protect and defend our rights, in certain circumstances, we may be obliged to disclose the personal information that you have provided to us to third parties.


If you are a Provider (or represent a Provider) wishing to use IVF Media’s online marketplace, as part of our registration process, you will be asked to provide your name, email address, phone number, along with certain other personal information in order to assist in arranging medical consultations with prospective patients and in providing such information, you explicitly consent to such disclosure. IVF Media will not release any personal information, except as outlined above to any third parties without your prior consent except where necessary to validate any provided information or, under circumstances where we reasonably believe that we are required to do so by operation of law. IVF Media retains the right at all times to contact you in relation to the services provided on this Site. We will not give or sell your personal information to any third parties for marketing purposes without your consent.

Any personal information you provide is used to identify you as a Provider, to process your registration, to verify credit or other charge card details, to process your credit card transactions and to deliver relevant information about you to prospective patients and to facilitate consultations with prospective patients.

You also acknowledge and agree that, in certain circumstances, we may be obliged to disclose to third parties any personal information that you have provided, e.g., to our credit card payment service provider, in order to conform to any requirements of law or to comply with any legal process, as well as to protect and defend our rights and/or the rights of prospective patients.

Should you no longer wish us to hold or use any information you have provided, or where information becomes out of date, you are free to notify us, and we will endeavour to remove or amend the information promptly.

Any personal information collected is used solely for the purposes as stated above and we keep your personal data for no longer than is required.

IVF Media reserves the right to transfer any information provided by you, including personal information, to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of IVF Media, a subsidiary or line of business associated with IVF Media.

What information do we collect? 
We may collect and process the data when:

  • you register on the Site
  • posting material or requesting further information
  • you respond to a survey
  • you provide by filling in forms on the Site
  • ordering or registering on the Site
  • you enter a promotion via the Site
  • you report a problem with the Site

As appropriate, you may be asked to enter your name or e-mail address. You may, however, visit the Site anonymously.

What do we use your information for? 
Any of the information we collect from you may be used in one of the following ways: 

  • To improve the Site (we continually strive to improve offers based on the information and feedback we receive from you)
  • To personalise your experience (your information helps us to better respond to your individual needs)
  • To carry out our obligations arising from any contracts entered into between you and us
  • To allow you to participate in interactive features of our service, when you choose to do so
  • To notify you about changes to our service
  • We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these
  • To send periodic emails and newsletters
  • To administer a contest, promotion, survey or other Site feature

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

How do we protect your information? 
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit or access your personal information. 
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorised with special access rights to our systems, and are required to keep the information confidential. 

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we disclose any information to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce Site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links 

Occasionally, at our discretion, we may include or offer third party products or services on the Site. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of the Site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, business owners who are listed on our website can make changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.

Children’s Online Privacy Protection Act Compliance 

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act); we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent 

By using the Site, you consent to our website privacy policy.

What are your rights?

 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by contacting us at

The Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Access to information

You have the right to access certain information held by us about you. Any access request may be subject to a fee of £15 to meet our costs in providing you with details of the information we hold about you.

Use of your Personal Information by Third Parties

Except as otherwise set out in this Privacy Policy, this policy only addresses the use and disclosure of information that IVF Media collects from you. We cannot protect you, as a consumer, against any Provider or other third party, disclosing your personal data to third parties that, in any way, impinges upon your data protection or privacy rights, and accept no liability in such an event

Technical and Statistical Data

Due to the nature of the Internet, we are unable to guarantee the protection of your personal data and, therefore, we cannot be held liable for any loss or damage resulting from the use of the Site.

Whenever you use the Site two types of information about your visit may be retained. The first level includes the information related to a particular visitor who actively chooses to provide it. The second level comprises non-individual specific statistical and analytical data, which is collected about all visitors to the Site as an aggregate, and which cannot be used to identify you personally.

This non-personal aggregate data provides us with general information about the volume of visitors to the website, the number of return visitors, the pages visited, and where they entered and exited the Site. This allows us to monitor web-traffic, and, therefore, manage the website’s capacity and improve, functionality and efficiency. Non-personal data may be collected via the standard operation for Internet servers and logs, as along with Cookies or other technical mechanisms.

IP Addresses and Cookies

IVF Media records statistical data and uses Cookies to improve Site performance.

Statistical data:

In order to update our website and improve the online experience collects information bout your IP address, the operating system and browser type. This statistical data is separate from your personal data, and is, entirely anonymous.

What are Cookies for?

Cookies are small files that a website or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites’ or service providers’ systems to recognise your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits and keep track of advertisements and they help us to improve the Site and to deliver a better, more personalised service. 

We use two kinds of cookies: First Party Cookies, issued by us, and Third Party Cookies issued, with our permission, by network services such as Google. These Third Party Cookies are used to deliver improved performance and functionality of our website and to allow advertising to be more targeted at you individual needs.

You may refuse to accept cookies by activating the setting on your browser, which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Site.

How long are Cookies stored on my computer?

Cookies renew whenever you access or log onto a website and will usually expire after a week to 30 days of inactivity, or, sometimes, as soon as you log off.

Disabling and Deleting Cookies

Most web browsers automatically accept Cookies, and , our system will issue Cookies as standard when you log on. You may choose to set your browser preferences to reject Cookies, by going to the help function in your browser for more information, however, disabling the automatic acceptance of Cookies may well affect your browsing experience when using the IVF Media Site. Should you be concerned about 3rd party Cookies which may not have been authorised by us, further advice can be found at:


IVF Media, its directors, employees, servants and agents, affiliates or other representatives and their respective parent and subsidiary companies, shall not be liable in respect of any claims, emergencies, demands, causes of action, damages, losses, expenses, including without limitation, reasonable legal fees and costs of proceedings arising out of or in connection with the use and/or dissemination of personal information relating to you in accordance with this privacy policy and your consents.

Amendments and Changes to our Privacy Policy 

IVF Media reserves the right in its sole discretion to amend this privacy policy at any time, and you should regularly check this privacy policy for any amendments.

This policy was last modified on 03/02/2016

Governing Law and Jurisdiction

This Privacy Statement is governed by the laws of UK and you submit to the exclusive jurisdiction of the UK courts.

Contacting Us 

Should you have any further questions, comments or requests regarding our privacy policy, please get in touch with us directly, using the using the contact form on or email us at